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Your updated
Customer Web Portal
We’ve been hard at work continuously improving your online experience at russellhendrix.com. The latest updates are aimed at integrating our customers accounts to ensure your information and preferences are easily available whether you walk into a showroom, chat with your rep, call customer service, or login online.
Consistant pricing on all platforms.
Your online account will now be linked with our accounting software to ensure the pricing you see online is accurate and reflects your pricing level.
Showrooms
Visit any of our 11 showrooms from coast to coast and know that you're receiving your up to date pricing and account information. Also, feel free to discover product, find inspiration, test material and talk to a qualified sales person.
Customer Service or Rep
Our customer service agents are available from 8am to 8pm ET, including live online chat. Also, with our sales force of 150+ agents, you can rest assured we have someone near you who can help when you need it.
Web Portal
Your products and pricing, all available 24/7. Plus, 1000's of SKU's, great search functionality, and easy checkout makes browsing and purchasing a breeze.
Updated Account Info.
The website will look at your Russell Hendrix ID and pull all data associated with your account automatically. No need to call to check on an invoice, it’s all just a click away.
Order History.
View previous online orders as well as orders made in- store or through your RH Sales Rep.
View/Pay Invoices.
View and reprint all past invoices from our database, right on the Customer Web Portal.
Add Sub-Users.
Create sub-users under your account for your employees. They can place orders, and you’ll still be in the loop.
Your Favourite Items.
All previously ordered products will populate this list automatically. Items can be added or removed as your needs/preferences change.
How to create a Russell Hendrix Account (Video)
Step 1.
Check a past Russell Hendrix invoice. You’ll see your ID above your name in the “Sold To” section.
Step 2.
Head to russellhendrix.com/account and click the NEW CUSTOMER button.
Step 3.
Check the “Does your company/ organization have an account with Russell Hendrix?” box and enter your ID.
Your online account will then be linked with our accounting software. The website will look at your Russell Hendrix ID and pull all accounting data associated with your account automatically. No need to call to check on an invoice, provide a new credit card, or reorder your common items. Everything is available and displayed to you when you login.
russellhendrix.com - First in Foodservice
Over 10000 In‑Stock Products
Advanced Product Search
Intuitive Product Categories
Informative Product Pages
Online & In‑Store Inventory
Quick & Easy Checkout
Questions or comments? Contact our customer service team at 844.656.0303